Return & Exchange Policy

Return & Exchange Policy

Thank you for shopping with Source Sample Sale! All items are sold as final sale — we're unable to accept returns or exchanges for reasons such as sizing, change of mind, or personal preference. Selling as final sale is one of the ways we're able to keep our prices as low as possible, passing the savings directly on to you.

Damaged or Incorrect Items

If you receive a damaged item or an item that doesn't match what you ordered, please contact us at help@sourcesamplesale.com within 5 days of delivery, along with your order number and photos of the issue. We'll work quickly to make it right.

Refunds

Refunds are only issued for damaged or incorrect items, once the issue has been reviewed and confirmed. Approved refunds will be processed within 5 business days to your original payment method.

Late or Missing Refunds

If you haven't received your approved refund yet, please check with your bank or payment provider first, as processing times vary. If you still haven't received it after 21 days, contact us at help@sourcesamplesale.com.

Exchanges

We do not offer exchanges. If you'd like a different size or color, please place a new order — keeping things simple is another way we keep costs, and prices, down.

Contact Us

For any questions about this policy, reach out to us at help@sourcesamplesale.com.

Source Sample Sale reserves the right to update this policy at any time without prior notice.