Got a question about an order, a drop, or anything else? Our team is here to help.

Customer Support

For order questions, sizing help, or issues with a delivery, email us at help@sourcesamplesale.com and we'll get back to you as soon as we can.

Please include your order number when reaching out so we can help you faster.

Business & Brand Partnerships

Interested in partnering with Source Sample Sale or selling your brand's overstock through us? Reach out at hello@sourcesamplesale.com with details about your brand.

Follow Us

Stay in the loop on new drops, restocks, and exclusive deals by following us on @sourcesamplesale and signing up for our email list.

Frequently Asked Questions

How long does it take to get a response? We typically respond within 1–2 business days.

Where is Source Sample Sale located? We're headquartered in Los Angeles, CA.

What if I have an issue with my order? Email us with your order number and details about the issue, and our team will help sort it out.

Do you offer returns or exchanges? See our Return & Exchange Policy for full details.